Management Skills Beyond the Basics
This intensive one-day workshop is designed to develop practical skills in managing staff beyond the basics. It creates an understanding of delegation, communication and assertiveness as a basis for lessons on giving feedback and performance counselling. There is also treatment, via short case studies, of a number of common difficult scenarios, and ends with an extremely useful section which deals with development of delegates general management skills.
Full Certificate in Management (£1500)
Discount for members